Shipping policy
Shipping Policy
We’re proud to offer reliable and timely shipping from our warehouses in the United States and Kenya. Please review the following shipping details before placing your order.
Shipping Locations & Methods
🇺🇸 Orders Shipped from the United States
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Carrier: USPS Ground Advantage
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Estimated Delivery Time: 3-5 business days
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Tracking: Tracking details will be provided via email once your order ships.
🌍 Orders Shipped from Kenya
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Carrier: DHL Express (Delivered Duty Paid – DDP)
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Estimated Delivery Time: 2–3 weeks
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Tracking: Full tracking details will be provided via email once your order ships.
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Duties & Taxes: We ship DDP, which means all duties, taxes, and import fees are included in the purchase price. No additional charges upon delivery.
Order Processing Time
Orders are typically processed within 1–3 business days. You’ll receive a confirmation email with tracking information once your order is on its way.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your cart. We occasionally offer free shipping promotions — be sure to sign up for our newsletter to stay updated!
Additional Information
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We currently ship to most international destinations.
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Shipping times are estimates and may vary slightly due to customs processing, weather conditions, or carrier delays.
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If your order includes items shipped from both locations, you may receive multiple packages.
If you have any questions about shipping or tracking your order, feel free to contact us at khangadelic@gmail.com